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Just as an aside, are you sure it's the latest firmware, 2.1.5? I was using 1.9.something until the other day, read about 2.1.5 being good (after 2.0 being bad), so synced via Kobo Desktop. Got the "updating", and after reboot I had new firmware... 2.0.0!! Tried again, again it did the update, and again it was 2.0.0, tried a third time and finally got 2.1.5
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