Thread: Discussions with Amazon CS about PW Defects
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Old 10-31-2012, 10:15 PM   #88
sirmaru
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Posts: 2,426
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Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
That definitely means something.
Quote:
Originally Posted by sparklemotion View Post
Here's what my box looked like:
I looked at the boxes for my PW and KFHD7-32 and neither had that "R". It looks like it may mean it is a replacement.

Best bet, just return the defective unit for a refund covering shipping to and from Amazon by indicating on the order page it was defective.

Then order a brand new PW which will not have that "R". You may have to wait awhile fpr delivery, but remember, "haste makes waste."
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