[holymadness]

This is a problem with all forms of digital distribution, particularly video games sold via Steam and Origin. Online vendors have used the baits of price, convenience, and ease-of-use to entice customers, while discreetly rewriting their rights to own what they've bought in EULAs.

This is the first time I've heard of Amazon getting flak for locking a customer out of his or her account, but it regularly happens with Valve and EA customers. Unfortunately, there have been no social media blowups to make them relent.