I don't think any of these devices are officially available in Australia yet! In-store is the Kindle Touch and KK, the Sony PRS-T1, and other assortments like Kobo Touch (and Glo any....minute....now.....gah). Regardless, a book voucher is nothing to be sneezed at!
I spend most of my time in the Kobo section, where I've learned plenty and (I hope) contributed a little back in turn. Also very useful is the Calibre forum, and News is always welcome, but my 'home' is Kobo.
How could it be made better? More folks is always good I guess, both newbies and oldbies who know their stuff. But there's no particular fault to be picked out. Oh wait, one small thing - I'd rather be able to load 100 or more posts on a page, instead of a 40 post limit.
Dark horse suggestion: national/regional forums, if others are interested? "What do I buy" is a very different question in Australia, for example, than in the USA or Finland or Japan. I wouldn't suggestion a subforum for each category or anything like that, but maybe one "Australia" forum, and so on, for groups large enough for it to be workable.
Thanks for all the work you do - this is by far the best place on the web for e-reading information and support.
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