Quote:
Originally Posted by brianfelsen
H. Graham - it's not a scam - the change fees are because it's a lot of work for us to do a takedown and redelivery to all partners when we have such a broad network (including Amazon, which some others don't do) and when we accept all formats (instead of relying on a "meatgrinder" for word docs). As far as support, BookBaby has not only email support, but we're one of the rare Internet companies who answer the phone. We do cover design (they did my book and my son's, and we're both happy!) and have lots of other services as well - check us out! Cheers.
Brian Felsen
President, BookBaby
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Thanks for your post! If I understand correctly, cover design and "lots of other services" are extra and not included? Is that correct?