Introduce Yourself is my favorite place. Having worked as a door greeter at church, I understand that the first contact is most important for new visitors. If we can welcome them and engage with them in a friendly conversation, they will stay.
My suggestions (if not implemented yet):
- As soon as visitors signs up, encourage them to visit the "Introduce Yourself" corner to introduce themselves.
- For the welcoming team, try to go beyond just a simple "welcome to MR" message. Read the visitor's message and, if possible, try to write a welcoming message that is related to the visitors.
- Allow the welcoming team to engage with visitors in general, short conversations and then direct them to specific subforums for more technical issues.