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Trauma Doll, I had the same idea as Sparkle: I can ask Amazon Andrew if he cold call you if you give me our phone number to pass on to him.
Did you check your bank account, though? Some of my replacements said $0.00 in the bill, so I would not receive a refund for those if I send them back. They actually refunded me money for one by accident, and I had to call them and let them know that they have to take the money back, as I had replacements at home at the time.
Also, when Andrew contacted me originally, I wrote back and received a bounce-back email, but he did end up answering it afterwards, so the emails seem to get through to at least some email addresses.
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