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Old 10-27-2012, 11:38 AM   #81
sparklemotion
dangerous when cornered
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Posts: 1,865
Karma: 22891237
Join Date: Dec 2011
Location: USA
Device: Kobo H2O, Kobo Libra 2, Kindle Paperwhite
Quote:
Originally Posted by ultimatejimmy View Post
I got my first replacement yesterday, it had an R on the box with no quick start guide. It also had a smudge on the screen. This one was worse than my first.

I chatted with CS and told them that I knew it wasn't a new one, he said he was sorry and he made a note on my account to make sure the next replacement was new. On my order details page for this one it says "Condition: New". I went back to look at the last replacement details and it doesn't list condition.

This just confirms that Amazon is foolishly sending out Kindles that were returned as replacements.

Sad.
Ugh just awful. I went back and looked at my previous Kindle order (the one I know wasn't new) and like yours it doesn't list the condition. Same for the replacement before it. The one that is on the way to me now does list the condition as "new" thankfully.

Last edited by sparklemotion; 10-27-2012 at 12:16 PM.
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