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The support site for the email requires a USA address, I'm in the UK. Is there some direct email address? Wouldn't some petition with our email signatures be a better solution, I know Sony do listen to these forums and probably have more influence than anyone.
I really want a firmware upgrade for the PRS500, I bought 3 of them and don't want to have to buy 3 new ones because Sony can't be bothered to support older products. Without ePub support the PRS500 is going to become really obsolete. OK there is a limit as to how long a company should support a product but the PRS500 isn't that old.
Sony do have a bad habit of stopping supporting older products as soon as they release a new product, which happens far too frequently. Same thing happens with their MP3 players; NWZ-A808 is a classic case of Sony forcing you to buy a new product for a new product that was almost identical apart from the firmware.
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