Thread: Paperwhite light not turning off
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Old 10-26-2012, 09:18 AM   #49
ElspethB
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Quote:
Originally Posted by astmario View Post
It is essential that everybody who have this problem reports it to Amazon, they need to be aware of problem existence.
OK, it happened to me for the second time. I was reading last night in a dark room, which is why I realized that the light hadn't gone out. If it had happened in a well-lighted room, I might not have noticed. Once again, the light didn't turn off. A full restart from the menu fixed the problem. I am using the official Amazon cover and might be inclined to blame that except for the folks above who have had the same problem with different covers or none at all.

How should I report this problem? Go through the usual Kindle customer service? I'm not looking for a replacement as I'm happy with the appearance of my KPW as it is and don't want to chance getting a color-blobby screen.
Last edited by ElspethB; 10-26-2012 at 09:20 AM.
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