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ApK · 10-25-2012, 04:23 PM

Before you buy, call Amazon back and speak to a different rep. Based on reports here, and my own first hand experience, Amazon's CS is awesome in keeping customers in the Kindle family, warranty or no. They replaced my KK out of warranty with out hesitation...and I didn't even have to mention that I might be forced to look at the Nook if they didn't....

10-25-2012, 04:23 PM	#2
ApK Award-Winning Participant Posts: 7,393 Karma: 68715774 Join Date: Feb 2010 Location: NJ, USA Device: Kindle	Before you buy, call Amazon back and speak to a different rep. Based on reports here, and my own first hand experience, Amazon's CS is awesome in keeping customers in the Kindle family, warranty or no. They replaced my KK out of warranty with out hesitation...and I didn't even have to mention that I might be forced to look at the Nook if they didn't.... Last edited by ApK; 10-25-2012 at 04:26 PM.