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Old 10-25-2012, 11:03 AM   #25
tmf2
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Posts: 121
Karma: 575668
Join Date: Oct 2012
Device: Kindle 4 Kindle PW
Quote:
Originally Posted by sirmaru View Post
The fact that the ratio of 5 star reviews to 1 star reviews for the Fire HD 7" is 4.52 to 1 and the same ratio concerning the Paperwhite is 3.49 to 1 while here in this Forum defective replacements to good replacements runs about 2 to 1 indicates that the same lot as the original defective PW's may have been used for those replacements.

Otherwise, the replacements should have had near the same ratio of good units to bad units as the original shipments of Paperwhites have had. It also indicates the Fire HD 7" models have a much better record of customer satisfaction than the PW.

From this link:

https://www.mobileread.com/forums/sho...=194827&page=2

"What is included with a Certified Refurbished Kindle?

A Certified Refurbished Kindle ships with a USB cable (for Kindle E Ink devices) or power adapter (for Kindle Fire devices). Unlike a new Kindle, a Certified Refurbished Kindle does not ship with a Quick Start Guide."

If you don't see a Quick Start Guide with the replacement, then you know it is a refurb.

On the other hand a real refurb should have gone through much better quality control and may be a great unit.

Exactly what I was thinking regardless of the CS claims of no refurbs. Something don't smell right .
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