Originally Posted by sparklemotion

Something is weird, for sure. I did a factory reset just now. It's not showing up under manage my kindle, in fact my order details don't even show a serial number. I took a close up pic of it on the box with my phone.

I'm calling them about this, I'm pretty annoyed. I'm hoping I can get Kindle US. I always get India and they are obviously even more clueless than the regular Kindle CS regarding the PW. This entire thing is just ridiculous.