My wife found the reciept and i duly contacted W.H.Smiths. I had purchased it from them on the the 31/01/2012 so i am well within any limitation. But, as it is outside of their 30 day W.H.Smith limitation for returned goods, i have to take the Kobo to W.H.Smiths who will fill out a form, which i then take home and complete. I then have to send both the Kobo and form to Kobo, who will either (upon inspection), fix, replace, or send back as nothing wrong.
So i face paying P&P as well to get this sorted out