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Originally Posted by jswinden
Did the Kindle undergo extreme temperature changes in a short amount of time?
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I take my Kindle everywhere, including in and out in the coldest weather. Never a problem there. All three times the screen cracked, it was inside, and I knew I had done it.
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I'm very careful with my Kindles.
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I am as well. I think some people are just clumsier than others, no matter how careful.
I never cracked the screen of a Palm device (what I used for mobile reading pre-Kindle), I guess because small displays are less fragile.
As for the OP -- a slightly, but fatally, damaged screen might be readable at first and then worsen. Could that have happened?
It sounds like Amazon replaced it for free, so all is well.
Amazon is making a business decision to replace large numbers of cracked screens rather than use gorilla glass or one of it competitors. Unlike most here, I would have been glad to pay more for a device I thought could last five or -- gulp -- ten years.