Thread: I Am Keeping My Paperwhite Replacement
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Old 10-23-2012, 06:46 PM   #24
xendula
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Join Date: Aug 2005
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Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air
Quote:
Originally Posted by BurntOrange98 View Post
How long will it take for Amazon to send a replacement? Is it the regular shipping time or do they have a higher priority for people who already got a defective one?
In my experience, it completely depends on who you talk to. One CS rep will send it via 2 day shippng, while another one will insist that they are completely unavailable for the next 2 weeks.
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