MobileRead Forums - View Single Post - Discussions with Amazon CS about PW Defects

xendula · 10-23-2012, 06:37 PM

@Sparklemotion: yes, very confusing. That's why I wonder if it's just supposed to calm me down? But then, THEY reached out to ME. Why would they do that if they have nothing to say? Very confused.

I hope that this thread will help shed some light into why exactly they are contacting 1 star reviewers, other than to have some devices sent to Cupertino. Hope more forum members are going to share their experience.

And, I also get India often. The first "Andrew" was in India and that was likely not really his name. This specific Andrew is however in CA, so I am guessing the reps that initiate contact are not overseas.

I also would not worry about getting another blotchy screen, since the rep you talked to guarateed that it would be perfect.

10-23-2012, 06:37 PM	#30
xendula eBookworm Posts: 2,300 Karma: 4525746 Join Date: Aug 2005 Location: East Coast brrrrr Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air	@Sparklemotion: yes, very confusing. That's why I wonder if it's just supposed to calm me down? But then, THEY reached out to ME. Why would they do that if they have nothing to say? Very confused. I hope that this thread will help shed some light into why exactly they are contacting 1 star reviewers, other than to have some devices sent to Cupertino. Hope more forum members are going to share their experience. And, I also get India often. The first "Andrew" was in India and that was likely not really his name. This specific Andrew is however in CA, so I am guessing the reps that initiate contact are not overseas. I also would not worry about getting another blotchy screen, since the rep you talked to guarateed that it would be perfect. Last edited by xendula; 10-23-2012 at 06:39 PM.