10-23-2012, 04:27 PM
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#102
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Grand Sorcerer
Posts: 7,452
Karma: 7185064
Join Date: Oct 2007
Location: Linköpng, Sweden
Device: Kindle Voyage, Nexus 5, Kindle PW
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Quote:
Originally Posted by Katie1
hummm When my son broke my K3 Amazon didnt close my account. Thei still sounds fishy to me!
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Why not read about it?
http://boingboing.net/2012/10/22/kin...azon-dele.html
Quote:
Linn lives in Norway, where Amazon does not operate (Amazon.no redirects to the Amazon Europe page). She bought a Kindle in the UK, liked it and read a number of books on it. She then gave that Kindle to her mother, and bought a used Kindle on a Danish classifieds site to which she transferred her account. She has been happily reading on it for some time, purchasing her books with a Norwegian address and credit card. She told me she'd read 30 or 40 books on it.
Sadly, the device developed a fault (actually a second time, it was also replaced in 2011 for the same reason) and started to display black lines on the screen (something I've heard from other friends as it happens). She called Amazon customer service, and they agreed to replace it if she returned it, although they insisted on shipping the replacement to a UK address rather to her in Norway.
Then the e-mails that her friend Martin re-posted arrived. Linn has had no explanation from Amazon about what they think she has done wrong. All the e-mails simply refer to "another account which has been previously closed for abuse of our policies", in a tone reminiscent of a patronising official saying "you know what you did wrong so I'm not going to tell you". The e-mails also look as if they are simply a cut-and-paste from some procedure manual, because others have received exactly the same text (with just as little warning, explanation or recourse).
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