Wonder what would happen if DropBox/other cloud storage have another security slip up and someone steals some of your ebooks, uploads those to a piracy site and Amazon closes your account (assuming there's some kind of watermark in the books)
Based on the previous few threads we've had on Amazon closing accounts, customer services refuse to give any kind of details as to why. Without knowing it's because your books have been shared on pirate sites, there's no way you could work out how that could have happened and show that it was not your fault. Or a victim of identity theft used to open another Amazon account that is used for dodgy purposes and eventually closed, followed by the closure of your account as it's "linked" to another banned account.
Granted, unlikely scenarios, but mistakes can and do happen and unless you know why you've had an account closed and some details surrounding the issue, there's no way you can show that a mistake has been made. If customer services are that blunt and unhelpful, you're left with no options and that's the part I find concerning regardless of whether the involved person really has or has not broken amazons T&C.
If you're told what it is you've broken and you know you have, fair enough. If you're not told then how do you know whether a mistake has been made or that you've broken T&C and should just accept the closure.
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