Quote:
Originally Posted by MrDoug
Yes.. BB is in disarray Nation wide.. the whole chain has major problems with management, employee training, coordination, inventory notifications, staffing good sales associates.. etc.. they are projected to close 25-30% of 1,400 stores in 2013.. they have the problem ..
"the right hand doesn't know what left hand is doing" they are in Big Trouble..
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Indeed. A decade ago, BB was much better in this regard, and Circuit City was the store most notorious for its clueless employees and poorly stocked shelves with missing or trashed display models. It seems that when CC closed its doors, they somehow managed to infect BB with their disease. One would think that with such fierce online competition, that BB would be bending over backwards to train its employees and insist on providing superior customer service. BB now reminds me of CC in the last year or so before it shut down. Sad. Fry's seems to be the only decent big box electronics store left.