MobileRead Forums - View Single Post - Yahoo Music closing. Claims it will "compensate" customers for DRM

Statch · 08-03-2008, 08:38 AM

Harry, of course you're right -- they're saying they're going to compensate any of us who have problems after the Yahoo Music store closes.

However, the truth is that everyone who purchased tracks is going to have problems at some point, and I also only know about the offer of compensation because I wrote them. I'm hoping they plan to e-mail all of us later with the offer, but what happens to the person who doesn't experience the problems until farther down the road, after the store has closed?

Really what this has done is opened my eyes to the evils of DRM. I know I was naive to have trusted the companies before. I keep reading comments on the Internet about how stupid the 400,000 of us who signed up for Yahoo Music were, and I agree that I was, but I honestly didn't realize that I didn't have rights to the tracks I purchased. (I thought the licenses were on my computer; I didn't understand that I needed access to the Yahoo Music store server to be able to keep those rights if something changed with my computer situation, and that I couldn't just move those licenses to another computer.)

A long way of saying that you're right, but that it really doesn't matter. They're going to have left a lot of people with bad tastes in their mouths over the whole experience and have harmed the industry by not just being up front and making the offer immediately and publicly.

08-03-2008, 08:38 AM	#19
Statch Connoisseur Posts: 96 Karma: 2084 Join Date: Aug 2008 Location: Georgia, USA Device: Kindle PW2, Samsung Galaxy 3, Kindle Fire HD	Yahoo Music... Harry, of course you're right -- they're saying they're going to compensate any of us who have problems after the Yahoo Music store closes. However, the truth is that everyone who purchased tracks is going to have problems at some point, and I also only know about the offer of compensation because I wrote them. I'm hoping they plan to e-mail all of us later with the offer, but what happens to the person who doesn't experience the problems until farther down the road, after the store has closed? Really what this has done is opened my eyes to the evils of DRM. I know I was naive to have trusted the companies before. I keep reading comments on the Internet about how stupid the 400,000 of us who signed up for Yahoo Music were, and I agree that I was, but I honestly didn't realize that I didn't have rights to the tracks I purchased. (I thought the licenses were on my computer; I didn't understand that I needed access to the Yahoo Music store server to be able to keep those rights if something changed with my computer situation, and that I couldn't just move those licenses to another computer.) A long way of saying that you're right, but that it really doesn't matter. They're going to have left a lot of people with bad tastes in their mouths over the whole experience and have harmed the industry by not just being up front and making the offer immediately and publicly.