Quote:
Originally Posted by SeigneurAo
Well he didn't answer the post where you state the hard reset procedure.
As far as we know it does work.
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He didn't answer indeed. But he did answer the question "is there a hard reset option or is the glo broken" by saying "it's broken." That's more or less the same as saying "there's no hard reset option."
And yes, if the hard reset I mentioned there does indeed work, the whole drama isn't really in its place per se, but, if a kobo rep states there is no hard reset option while there is one, that's a whole new problem...