Quote:
Originally Posted by Kolenka
But really, it's hard to compare raw numbers here, since the size of the Kobo group on this forum is different than the Kindle group. The relative sizes need to be accounted for, and we need a large enough sample for any results to be statistically significant. Unfortunately, only Amazon and Kobo know their real failure rates, and root causes.
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And worse yet, we don't know what proportion of happy customers are commenting vs. what proportion of unhappy customers are complaining. Is there a silent majority out there?
I suppose given all that, perhaps I should retract my earlier statement that we can be confident that Kobo got it right. Though, as I say, the two I bought (one for me, and one for a U.S. resident on Mobileread who asked if I could help him get one) had great screens to the best of my ability to determine.
Since you've been researching this up the ying-yang, how do the Kobo and Amazon approaches differ from Nook's approach?