View Single Post
Old 10-18-2012, 01:16 PM   #93
ultimatejimmy began at the beginning.
ultimatejimmy's Avatar
Posts: 26
Karma: 10
Join Date: Oct 2012
Location: Greenfield, WI
Device: Kindle Touch, Kindle Paperwhite (coming soon)
I just saw a review on Amazon that shed some light on the fact that Amazon is working to fix the discoloration issue.
Edit (Oct. 16) - I received a very nice phone call from an Amazon employee today. They offered to either let me return this unit, exchange it for another (which would be my fourth), or make a note on my account and in a few months once the issues are resolved, let me exchange it for a proper unit. She reminded me about the one year warranty, and clarified that it would be covered under the defect clause, anyway.
It sounds like they might be re-evaluating the production process and realize it might take a couple months.
ultimatejimmy is offline   Reply With Quote