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Unfortunately this thread came too late for me. I downloaded my free book successfully yesterday, but today's book was added to my library and the purchase price was extracted from my account before I had a chance to realise anything was different. Like Murg, I rang the 1800 number, but I couldn't understand the operator and he couldn't understand me so I've sent an email. Thanks to this thread I have now changed my settings - I'd forgotten that Kobo had my credit card details, since I always pay by PayPal.
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