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I'd like to help, but I'm having difficulty understanding the question... it looks like you're using a Windows system.... Perhaps you could try from the command line? If you know the drive letter assigned to your Kindle, for example E:, you can try this and report back what you see:
<WINKEY>+<R>
(press the key with the windows logo in the lower left of your keyboard between CTRL and ALT and while holding that, press the R key, then release both)
In the run program box that comes up, type cmd and press enter.
You'll get a black box that has a bit of white text and a blinking cursor after a prompt that says something like:
C:\Users\Sirkarolloo> _
At this, type:
E:<ENTER> (replace with the drive letter of your kindle)
DIR<ENTER>
Take a screenshot of that or copy and paste the results here... if Windows XP you select text to copy by right clicking and choosing "Mark" followed by right clicking and choosing "Copy" after you've highlighted the text... if Windows 7 you can copy & paste as you usually do.
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