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Old 10-12-2012, 12:27 PM   #433
ultimatejimmy
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Posts: 26
Karma: 10
Join Date: Oct 2012
Location: Greenfield, WI
Device: Kindle Touch, Kindle Paperwhite (coming soon)
Quote:
So, guys, I just got off the phone with Kindle support to ask for a replacement. The call took me around 15 mins (compared to the three hours last time, I am in heaven!!) and I'll have a replacement on Tuesday. I decided to do it one by one, because maybe that's what is confusing to them: if you have double the problems. He did ask me if I applied pressure to it or dropped it - I wonder if that can cause the pastel screen background?!

Anyhow, for some reason I am confident that this next one will be great. I am apparently unable to give up on this thing!
We all wish you the best! Mine is supposed to be shipped in a couple weeks (I ordered with a 4-6 week delay) and I'm really hoping that the second batch it good. If not, I'm going to try replacements until they ship me a good one.

I already sold my Touch (right before I ordered my PW) and I don't want to be Kindle-less for too long.

Last edited by ultimatejimmy; 10-12-2012 at 12:29 PM. Reason: add quote
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