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Old 10-09-2012, 10:53 AM   #141
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Philz began at the beginning.
Posts: 5
Karma: 10
Join Date: Oct 2012
Device: Kindle Paperwhite

If anyone remembers, I got one that ended up having a light column up the lower left. Quite annoying (not one of the leds or the subtle ripple of light at the bottom. I'm fine with that!).

Regardless was the Nov 16th date, and I was at the supermarket on the way back from campus yesterday morning and I get a call from Amazon's seattle customer support center. She was incredibly apologetic and said I'd get mine tomorrow (now today) and that there was no reason to wait so long for replacement. Also that it was an issue with the original replacement, so ignore previous return labels, etc. Great lady, definitely stateside too.

We shall see if the replacement is any better, I'm hopping it is, otherwise I might just hang onto mine for a bit and wait out some of the first few batches...
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