Quote:
Originally Posted by ultimatejimmy
Sorry, I wasn't terribly clear.
I plugged it into the computer, then pushed the power button. That turned it on to the "Connect to computer" screen. (The screen also strangely told me it was NOT charging.)
Then I unplugged it and it showed me the main menu. That is when I did the reset.
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Very interesting -- I had it plugged in and held down the power button for a little while, then I got the full reboot. Here's hoping the factory reset works just fine and I can get back up to speed.