MobileRead Forums - View Single Post - What general warranty exactly is mandated by law in the UK?

Patricia · 07-31-2008, 10:58 AM

Here's a UK Goverment website on UK consumer rights:
http://www.consumerdirect.gov.uk/

And a BBC site:
http://www.bbc.co.uk/consumer/guides_to/

In general, you can claim against the retailer for selling faulty goods. (So that's the same as in the Czech Republic).

The manufacturer's guarantee is an extra. There is no fixed period. I have some items which have a lifetime guarantee. Others don't have a guarantee at all. And all the guarantees can be worthless if the manufacturer goes out of business.

Buying extended warranties is expensive and usually not worth the money (in my opinion).

07-31-2008, 10:58 AM	#2
Patricia Reader Posts: 11,504 Karma: 8720163 Join Date: May 2007 Location: South Wales, UK Device: Sony PRS-500, PRS-505, Asus EEEpc 4G	Here's a UK Goverment website on UK consumer rights: http://www.consumerdirect.gov.uk/ And a BBC site: http://www.bbc.co.uk/consumer/guides_to/ In general, you can claim against the retailer for selling faulty goods. (So that's the same as in the Czech Republic). The manufacturer's guarantee is an extra. There is no fixed period. I have some items which have a lifetime guarantee. Others don't have a guarantee at all. And all the guarantees can be worthless if the manufacturer goes out of business. Buying extended warranties is expensive and usually not worth the money (in my opinion).