Thread: Troubleshooting Paper White registration issue
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Old 10-07-2012, 08:32 PM   #7
jmmcg9
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Posts: 54
Karma: 600
Join Date: Feb 2007
Location: Austin, TX
Device: Kindle Oasis, Apple iPad Pro (12.9”), iPhone 8 Plus
Interesting. Mine appeared with serial # on my device page. Now the shipped replacement unit shows up without a serial #. I'll bet my original device was ok, but still needed some kind of "activation" on Amazon's end. When I talked to the CS it was late at night & no Software Engineer was available till the next day. Rather than wait,the CS offered to go ahead and replace the PW. I probably should have waited a day & contacted the Software Eng.
The good news is my Amazon tan leather cover with an original delivery estimate of Oct 31, showed up. So I'll have a case for my PW when it arrives!
Cheers, Joe
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