This was my son's Kindle yesterday morning. As far as we know, it didn't get damaged but he has been known to leave it on the couch (in the case)... just trying to figure out if this is a common malfunction or if it got damaged (cracked?). Out of warranty, so more out of curiosity. It doesn't feel cracked from the outside. Also, the screen won't refresh but in spots you can see things happening under. Hope it's OK to post this thread! Thanks!
