Quote:
Originally Posted by jswinden
I've been trying to get her to calm down and wait--she is threatening to cancel her order. I think CS is often wrong on shipping issues, and I know Amazon is having trouble updating the shipping status for customers due to the extremely high volume of shipments. As some have noted, it is not unusual to receive an Amazon order before their website even indicates that it shipped!
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I think the CS person likely made a mistake. I find it too hard to believe that they have charged our credit cards, and say it's about to be shipped, and now suddenly they made a mistake and all of the "shipping soon" people won't get their Paperwhites until the end of October? I'd like to think Amazon has a a better grip on their inventory than that. That would be a pretty big mistake.
I hope she holds out and doesn't cancel.
