Quote:
Originally Posted by RickyMaveety
They do?? Because the last time I sent a set of 3 year old TVs into Sony for repair, they told me that (1) they could not be repaired for less than the price of a new TV and (2) they would have to charge me $80 for their "inspection" of the broken TVs and another $80 to return them to me unrepaired. They never mentioned any credit for upgrading .... just charged me for their inspection and for new TVs. It was about this time that I started really questioning Sony's attitude towards consumers. I bought Sony again ... this time .... but I really doubt that I will buy Sony again, and it has everything to do with their customer service, or lack thereof.
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A similar case for me was the first time I got burnt by Sony.