Thread: Kobo bookstore on Kobo Touch not showing prices (Canada)
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Old 09-23-2012, 06:37 PM   #12
SameerH
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Posts: 487
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Join Date: May 2010
Location: Toronto
Device: Kobo Aura H2O
Quote:
Originally Posted by RobertJSawyer View Post
Now, this is more like it! Just received another reply from Kobo, Tier 2:

Hi Robert,

I’m so sorry to see that our Tier 1 agent failed to handle the ticket correctly and assumed that the issue was with your own device rather than the programming on all Touch eReaders.

I and a colleague of mine have just tested these pages on our own Touches and experienced the same problems. The prices are missing from Search Lists but appear on other pages such as the Category Lists. We now need to establish whether this was intentional, for whatever reason, or a design flaw, which we will soon be remedying.

I will get in contact with one of our developers to shed some light on the situation and will message you again as soon as I know anything.

Sincerely,
[Name]

================
Hi Robert,

We're working on adding pricing to the search areas on the device, should be available in an update soon.

Thanks,
Sameer.
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