Thread: Kindle 3 died
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Old 09-23-2012, 02:58 AM   #4
judeandrob
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Join Date: Sep 2012
Device: Kindle keyboard
Our Kindle died from sunstroke - I think the ink boiled.
Amazon replaced it for 40GBP as it was out of warranty, after we went through the remote diagnosis with them to prove it was dead.
Try this:
Plug in and charge for several hours.
With it still plugged in, press and hold startup slider for more than 30 seconds, much longer than it says in the manual. You should see the screen react and the device will hard reboot.
Wait many minutes for the reboot to take place. See the screen changing as it progresses.
If successfull you will see your list of books empty to start with then populating.
Another thing to try if your pc detects the device is to download the latest version of the device software and try to install from the pc - not always possible as usually you drag the download onto your Kindle and load it from there. Not much use if you can't see that screen.
Jude and Rob
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