Quote:
Originally Posted by jersysman
I know I am late to this thread, but this program has been going on for a few months. There is a huge thread on Amazon about it. This is for lost cost items that would be prohibitive to ship on their own. At least that is what they tell us.
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Yes, that's clear. The problem is that they are claiming that this is all new items that they did not offer before (as if this program were a new benefit), when in fact they have taken the Prime benefit away from items they WERE shipping before (meaning this program is a reduction of value for some customers). If true, and basschick and others are saying they have invoices to prove it is, that's evil.
To say "We've had to remove some small cost prohibitive items from Prime" is one thing. Maybe annoying, but, hey, they need to watch costs, and they never promised every item would always stay on Prime forever.
But to say "Look at this great new service" while they diminish your value on the sly is absolutely evil, and they should be ashamed. And I'm one of the Amazon fans.