Quote:
Originally Posted by TongueTied
The thing that I wonder, is Amazon any better? Are they interested in their customers the way Kobo is?
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I actually believe as profit-focused they are, they have realised that making the customer happy is the way to make profits. What I have noticed about Amazon is their firmware is stable when released. No major chages occur to ruin the users experience (think of Kobo with the "Reading Recommendations").
Don't believe me, read the threads on the new firmware. Ok few people might have extreme problems where their situation is unique (think 10,000 ebooks in library kind of extreme). There are far less Kobo users than Kindle users yet number of complaint posts for Kobo users far outweigh Kindle.
That said I am keeping my eye out for the Kobo Glo. Kobo are young to the game but I do believe they are making the correct moves to become a main player. Think back, it was what, 2 years or so ago when they released their first ereader? The Glo is available internationally, the Kindle and Nook only in the US. People have cried out for a 5" ereader since Sony stopped making them, Kobo answered that call.
Hopefully their firmware will be more robust for this line of ereaders.