Overall, I'm pretty happy with Kobo. I've had all three generations, and I'm planning on getting the Glo as soon as it's released. There have been a couple of really bad software updates that affected me. 2.0 was pretty bad, and as a result of that, I put my KT in storage and switched to a Nook STR. A month later, I switched back to my Kobo. Just... couldn't do the Nook. I prefer the way the Kobo works in terms of its library and settings - more customisable without being more fiddly, if that makes any sense.

The hardware of the Kobos is great, the general responsiveness of the devs on places like MobileRead is admirable, the feature set is good, but the software updates often have bugs (more often than not in my experience, they aren't show-stopping bugs).