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Our household has two Touches and an Original. v2.0 was almost unusable, but both of us are really liking KT v2.1.1; the PDF support has problems, but I'm hoping the next firmware fixes the issue. I've contacted Kobo customer support regarding a formatting issue, with no resolution thus far (7 months and counting).
I'd definitely recommend a Kobo Touch, but maybe wait until the v2.0 firmware glitches are resolved.
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