MobileRead Forums - View Single Post - Hoping this is not what I can expect from Customer Help in future

Katel · 09-16-2012, 05:59 AM

Thanks Meeera. I've been using IE 8 so I just tried Chrome with a random search which shows this -

http://www.kobobooks.com/ebook/The-H...e-6ea3cc1ea701

So then I went back to Explorer and it shows the same.
That is it shows so many Ratings but nowhere to go from that.

Yet doing another random search i picked up 50 Shades of Grey and as well as Ratings it also showed Customer 'Reviews' which links to Goodreads ( By the way I am sighted.) As far as I know I have no blocks in place.

So there seems to be some inconsistency there.with Kobo.
Anyway it appears that you have answered my question which is to go to
Goodreads to get the reviews ., though honestly it would have saved a lot of waffling around if Kobo had told me that in the first place (and maybe think about setting up a decent link). . And I am assuming that Ratings applies to the build up of stars only

.

09-16-2012, 05:59 AM	#6
Katel Evangelist Posts: 402 Karma: 10038776 Join Date: Aug 2012 Location: NSW Regional Device: Kobo Aura	Thanks Meeera. I've been using IE 8 so I just tried Chrome with a random search which shows this - http://www.kobobooks.com/ebook/The-H...e-6ea3cc1ea701 So then I went back to Explorer and it shows the same. That is it shows so many Ratings but nowhere to go from that. Yet doing another random search i picked up 50 Shades of Grey and as well as Ratings it also showed Customer 'Reviews' which links to Goodreads ( By the way I am sighted.) As far as I know I have no blocks in place. So there seems to be some inconsistency there.with Kobo. Anyway it appears that you have answered my question which is to go to Goodreads to get the reviews ., though honestly it would have saved a lot of waffling around if Kobo had told me that in the first place (and maybe think about setting up a decent link). . And I am assuming that Ratings applies to the build up of stars only .