Meera, Both on the website and the device. There is a line of stars, yes, then in brackets, eg (150 customers' ratings) then Add your Rating. And by bring them up I would say yes I would like to see them. There is no line beneath saying Average Rating includes Goodreads.
Below is the reply I received from Kobo prior to the one I printed above -
Thank you for contacting Kobo Customer Care. I apologize that you want to see how others rate the book on the Desktop. The rating of a book is done through a third party. What you can do is go to your web browser put in that "rating for title of book, then the author". The ratings of the book become available. Please let us know if you have any questions or concerns by replying to this email or calling us at 18557323662 North America.
Kobobooks.com/help
As I didn't have the faintest idea what they meant by go to your web browser and put in that "rating.......etc, I asked them to clarify it and got the response as shown in my OP.
I'd like to add I love my Kobo Touch and in no way wish to denegrate it or its services, but have found this response rather bewildering.
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