Hi, everyone! Thank you for taking time to read my inquiry. I need your help. So, I've been installing stuffs to my Kindle Touch with Special Offers so I could remove them and customize the screensavers. I don't know what caused it but when I try to turn off my Kindle, it just freezes to the page where I left off. Like, when I go to the menu and turn it off, it just shows the menu page but it doesn't respond (it's off). I just want to know how to fix this.
I already uninstalled everything I installed and after that reset my device to the factory settings.

Still doesn't do it.
Help please? It would be so nice if anyone of you could. Thank you very much again.