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Old 09-13-2012, 01:09 PM   #8
RobertJSawyer
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Posts: 737
Karma: 4306712
Join Date: Jun 2006
Location: Toronto
Device: Kobo Libra 2, Clara 2E, and Clara HD; Kindle PaperWhite
Now, this is more like it! Just received another reply from Kobo, Tier 2:

Hi Robert,

I’m so sorry to see that our Tier 1 agent failed to handle the ticket correctly and assumed that the issue was with your own device rather than the programming on all Touch eReaders.

I and a colleague of mine have just tested these pages on our own Touches and experienced the same problems. The prices are missing from Search Lists but appear on other pages such as the Category Lists. We now need to establish whether this was intentional, for whatever reason, or a design flaw, which we will soon be remedying.

I will get in contact with one of our developers to shed some light on the situation and will message you again as soon as I know anything.

Sincerely,
[Name]

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