Quote:
Originally Posted by Bookworm_Girl
Thanks for sharing. I have one that I need to deauthorize by phone. Can you share the customer service number that you called please? Thanks!
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I dialed 877.263.2863. He did ask if I was in the US or Canada, so it must be the same for both countries. Oh, and they have great hours. M-F 8am - midnight, S-S 8-8pm
Quote:
Originally Posted by vxf
I have Reader Library on a laptop and it is authorized, but when I log into my account (from that software, from the pc) it won't give me the option to de-authorize, like it usually does. At some point I will have to call about that one...
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I had that issue as well. So, I had him delete that one as well.
Quote:
Originally Posted by DuskyRose
So I renamed them "Delete 01", "Delete 02", "Delete 03". I then emailed Sony and told them I needed to remove three of my devices as I no longer owned them. They went in, removed the three I'd renamed, and emailed me back it was done.
I didn't even have to call.
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What a smart idea?! I didn't think of that. Since authorizing is so easy and I had 9 items on my account; I asked him to delete them all and I would re-authorize the devices that I still use.