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I opened up the device and disconnected the battery, to force it to reset, and after that it seemed to behave better. I managed to perform a 'factory reset', but when it came to re-registering with Amazon, it got stuck again.
(I know that one shouldn't really open up these things, but I'm an electrical engineer and I've got an antistatic work surface, so it should be OK. At any rate, there's no longer any warranty to void...)
Related question:
What does the green LED really mean?
It lights up when the device is fully charged, but also (sometimes) when performing a reset. Sometimes it flashes (three?) times, and sometimes it stays lit for much longer.
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