ppulle: Echoing PeterT and davidfor: you still need a it of patience. These things will be at the top of Kobo's list to fix, but I think they have learned something interesting about their implementation of things. It will take a while to get the next one right - which they have to do if they are to get over what has been quite an embarrassment.
Have you seen the thread at https://www.mobileread.com/forums/sho...190333&page=4?
Would you mind spending a bit of time posting the information about your KT, please?