Quote:
Originally Posted by murg
There seems to be a batch of Kobo Touch eReaders that are having a problem loading the Japanese firmware. This batch seems to have been mostly sold in Australia (with New Zealand a possible).
This leads to the obvious questions: is there a manufacturing defect with this batch? A defect that can be resolved with the proper software? If there is a defect, is Kobo required by Australian (or state) law to issue a recall notice for the hardware?
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I'll back you up with this. Mine was OK up to 2.0.2 but it won't install 2.1.1. It either hangs restarting or does an incomplete install.
I have talked to Kobo about this and was asked for the factory reset firmware level and what books were on the device. This seems to have given them enough to solve the problem. I don't know if it was a bug in the original firmware or something in the newer firmware.