Quote:
Originally Posted by scrapking
I got my first e-reader (Kobo Vox) for Christmas last year, so I haven't been following the industry during a launch in the past. If I want it day 1, which in the past has been faster, pre-ordering online through Chapters/Indigo (which offer free shipping too), or going down to the nearest Coles/Smithbooks/Chapters/Indo on launch day?
I'm eager to get my first e-ink e-reader, and the Glo seems like a no-brainer. Thanks for all responses from Kobo veterans! 
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I know if it were me (and I am pondering a mini for youngest daughter, age 11's birthday), I would want to buy at a store with a good return policy. I am terrible with "returns" when it comes to things I buy mail-order, so being able to use Future Shop's 30 day no questions asked for instance is invaluable to me. So far I've not needed to, but I'm glad it's there!