Quote:
Originally Posted by seajewel
... it seems unrealistic to expect Sony to provide a facility to solder on more memory to any customer that asks, or give a $150 towards 505 purchase for 500 trade-ins. I feel like this new firmware is an affirmation that Sony is committed to the Reader.
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Sorry if I gave the impression that I
expect that Sony would give me or anyone else a $150 credit. Let me try again:
1. Unlike the rest of the consumer electronics markets cited (MP3 players, etc.) the eReader market is very new , far from established and has a lot of critics and naysayers. Sometimes companies decide to take a short-term hit to establish a market.
2. It
may be in Sony's interest (i.e. not just in 500 owner's interest) to keep early adopters happy, if they perceive that word-of-mouth and "what's that?" encounters are a valuable form of advertising and help to establish this market. This is a business decision that only they can make, and it sounds like they haven't made it yet. I don't think they are being coy about "looking into it". If they were sure they wouldn't be upgrading it, I think they would have found some diplomatic way to say so. Otherwise they are just delaying the purchase of a shiny new (red!) 505 by 500 owners who want the new features. I know I fit into this category.
3. If they are "selling razors", then pushing full price upgrades by offering compelling features is a good idea. If they are "selling blades", then keeping the old razors working is a good idea. Frankly I'm not sure what end of the market they are looking at.
4. [Edit - bad analogy removed]
That said, I was just blue-skying about a fragile new market and how Sony might or might not handle the difficulties associated with it. No offense or negativity intended.
Regards,
Bob